1. Install the Zendesk app. You'll need to hit the "Install" button as shown here:
![](http://downloads.intercomcdn.com/i/o/308384150/848afa76685b73e26d92b854/Screen+Shot+2021-03-06+at+9.46.08+AM.png?expires=1619330400&signature=51285f29223077c3812397ee316a7a7d4b4586723d8388c462a58826ee9a25a2)
2. Type "key" in the API_KEY field, and click install:
![](http://downloads.intercomcdn.com/i/o/316507099/e636616c95093acc61472225/image.png)
3. Go to any Zendesk ticket page and click "Authenticate and login" button in Zendesk app:
![](http://downloads.intercomcdn.com/i/o/316507795/2b28135d1dd887e4b34f3b90/image.png)
4. Follow the prompt and authenticate Zendesk
5. Follow the prompt to sign up and login to Sidr: https://app.sidr.io
6. Install the Shopify App. You'll need to hit the "App app" button as shown here:
![](http://downloads.intercomcdn.com/i/o/316508373/eb0857fc28e2aa4d508f206f/image.png)
7. Then head to any Zendesk ticket and you will see the Shopify Macros app on the right hand side!
![](http://downloads.intercomcdn.com/i/o/308385741/3b1f67e5d59bb9747407e665/shopify-macros-for-zendesk.png?expires=1619330400&signature=429ae07ed1804616910a7066f4213d1c7c45be9e526cc7d144e888eb13971bfd)